ACM: Ubiquity - Michael Schrage On Innovation: "... the real story of American innovation is the folks who adopted these inventions and thereby transformed them from mere inventions to full-scale innovations? Who are the great customers?
UBIQUITY: Innovation is something customers do, rather than inventors or entrepreneurs?
SCHRAGE: Exactly. Who are the great clients? Which organizations made the inventions successful in the marketplace of reality, not just in the marketplace of ideas? "